Questions
  1. Why is the price of Kymdan mattresses significantly higher than other brands in the market? (Read the answer)
  2. I would like to purchase a latex mattress, however, as there are many other brands on the Viet Nam market stating that their product is of comparable quality to Kymdan’s products but the price is lower. I am quite confused and would like an explanation. (Read the answer)
  3. What consumer benefits does Kymdan’s mattress warranty policy give? (Read the answer)
  4. I would like to become a sales agency of Kymdan. What requirements apply to me? (Read the answer)
  5. With false and imitation products on the market, how can I buy genuine Kymdan mattresses and differentiate them from false mattresses? (Read the answer)
  6. Through the program “Thay Lời Cảm Ơn” (as a replacement for thankfulness) hosted annually, it is said that Kymdan mattress products offer a durability of up to 30 years. With that astounding service life, how does Kymdan afford to sell more? (Read the answer)
  7. I have received much information that Kymdan mattresses are fire retardant. I now use a Kymdan mattress and know that Kymdan mattresses are produced from natural latex (isoprene foam) that burns readily. Can you explain this to me? (Read the answer)
  8. If false or imitation products with bad quality are bought by mistake, how should a consumer react? (Read the answer)
  9. When placing the mattress on the tile to sleep, does the mattress prevent the air from rising? (Read the answer)
  10. I would like to obtain a Kymdan mattress that fits my over-size bed. Can the Company produce one for me? Where can I order? How long is the order time? (Read the answer)
    11. How to select a suitable mattress
  11. Kymdan mattresses have assorted thicknesses, e.g. 5cm, 7.5cm, 10cm, 12.5cm, 15cm and 20cm, so what is the most appropriate thickness? If I choose a 5cm mattress, will its foam density, elasticity, etc. meet technical requirements? (Read the answer)
  12. As Kymdan mattresses have various range categories, such as Kymdan Deluxe, Kymdan Massage, Kymdan Special Deluxe - Pillow Top, which mattress and thickness is most suitable for a family that includes a husband, wife and baby? (Read the answer)
  13. Which type of mattress and what thickness is suitable for my child who is under 15 and my mother who is over 60? (Read the answer)
  14. I am using a Kymdan Massage mattress. Can my two year old child share such a massage mattress with me? (Read the answer)
  15. What are the advantages of each of the following types of mattress: Kymdan Deluxe, Kymdan Massage ? (Read the answer)
    16. Over-sized mattresses
  16. I purchased a Kymdan mattress 2 years ago. Now I would like to add an additional section to my mattress with a new Kymdan mattress. Is this possible? (Read the answer)
  17. I am using a 1.60 x 2.0 Kymdan mattress. Can the company change my mattress size to 1.55 x 2.0 to fit my bed? How much does it cost? What warranty policy applies in this case? (Read the answer)
    18. Mattress and your health
  18. Currently, back pain is a common medical condition for people who are not elderly. Is the use of an inadequate mattress a cause of back pain? (Read the answer)
  19. I’m suffering from lumbar spondylosis (back pain). Which type of mattress is best for me? (Read the answer)
  20. What is the importance of sleep to human health? (Read the answer)
    21. How to use and maintain Kymdan products
  21. As Kymdan mattresses are large and heavy, how can I move them as required? (Read the answer)
  22. I have been using a Kymdan mattress for a long time. How can I wash it? Who should I contact for mattress washing service? (Read the answer)
  23. Please tell me how to deal with a Kymdan mattress affected by child bed-wetting. If the mattress is frequently wet due to this condition, will it be damaged? Will such a mattress remain under the company’s warranty policy? (Read the answer)
  24. I own a cloth-covered Kymdan lounge suite that has many dirty spots. Do you provide a lounge suite cleaning service and, if so, who can I contact? Do you provide a cover replacement service for customers? (Read the answer)
Kymdan would like to respectfully and sincerely thank our customers for asking such important questions to help us understand your true needs and serve you better.
SAIGON - Kymdan Rubber Stock Company
Address: 28 Binh Thoi Street, Ward 14, District 11, Ho Chi Minh City (old)
28 Binh Thoi Street, Hoa Binh Ward, Ho Chi Minh City
Tel : +84 28 3861 9999
Email: contactus@kymdan.com
Website: www.kymdan.com
 

Certificate of Business Registration No. 0301 666 989 by the Department of Planning and Investment of Vietnam, issued on 05 March 1999.
Copyright by Kymdan Co.
version 2.01

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